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ParentSquare Resources for Families

The ParentSquare logo features a green and white design with a symbol of four connected circles and the text 'ParentSquare'.

Chehalis School District uses ParentSquare for our primary form of communicating with parents. ParentSquare replaces Remind and also SeeSaw (used at James Lintott). ParentSquare sends messages, primarily via email, text and app notifications. ParentSquare automatically generates an account for each parent, using their preferred email address and phone number. We encourage parents to access their accounts so they can download the mobile app and update their preferences on when and how they are notified.

ParentSquare does not replace Skyward. Skyward remains our main source for families to access important information about their student’s progress. ParentSquare draws contact information from Skyward, so you should make sure you update your family’s contact information if it should change.

A graphic comparing the features of ParentSquare and Skyward Family Access, two online tools for parents to stay connected with their children's schools.

 

ParentSquare FAQs for Families

  • You don’t have to take any action to receive emails, texts or phone calls sent through ParentSquare. Our student information system, Skyward, syncs contact information directly with ParentSquare. The contact information listed for you in Skyward is where you will receive ParentSquare communications.

    Remember, if more than one person in your family wants to receive messages from ParentSquare, you must each have a distinctive phone number or email address listed in Skyward. ParentSquare cannot use the same phone number for more than one person.

  • If you are not listed in Skyward as a student’s primary contact but you need to receive ParentSquare updates (for instance, a family member who provides care for a student, babysitter or someone who is responsible for a student’s transportation), you will need to be manually added to ParentSquare to join. Please send an email to communications@chehalisschools.org and indicate the name and grade of the students you are connected with and we can add you with approval from the student’s guardian.

    If you are a community member and you wish to receive publications from the Chehalis School District or any of our schools, send an email to communications@chehalisschools.org to be included on our mailing list.

  • While you will be automatically receive ParentSquare emails, text messages, and phone calls from the district and your school/s through your contact information in Skyward, registering in the ParentSquare parent portal allows you to:

    • Update your message preferences
    • Change your preferred language
    • See your school or district’s feed of past messages and alerts
    • Receive notifications via the ParentSquare app
    • Access additional features as they are rolled out over time

    If you want to utilize the app, simply download it from the Apple Store or Google Play Store and follow the prompts.

    ParentSquare Get Started Guide – English

    ParentSquare Get Started Guide – Spanish

  • ParentSquare allows you to choose from 120 languages to receive messages. You can customize your language settings by going to “My Account” and clicking “Language Settings.” From there, you can choose any language that you prefer from the drop-down menu, and you’ll start to receive content in that language. Here is a handy article on how to change your language settings.

    ParentSquare also offers two-way translation in messaging. Once you have set your preferred language under your account, you may send messages in your preferred language to any staff member associated with your student’s school or class and they will receive the message in their preferred language. Their reply will then be translated into your preferred language.

  • Yes. The first time that you log into the app or web portal, all of your students should automatically be listed in the upper lefthand corner. If you don’t see them, please contact your school office(s).

  • Both Family #1 and Family #2 of students with two households automatically receive all ParentSquare messages. As long as you are listed in Skyward Family Access as being a parent, guardian or emergency contact (with guardian’s approval) and you have valid contact information listed, you will automatically receive ParentSquare messages. It is important that you make sure that you check your preferred phone number (if you wish to receive text messages) and email address are correct in Skyward Family Access.

  • You can choose the time you receive messages via email, text, voice and/or the app. While you can opt out of any of these methods of communication, please note that the district has the discretion to override opt-outs for messages and alerts deemed urgent or important, including health and safety situations and attendance.

    • How to change notification settings
        • Under “My Account” choose “Notification Settings”
        • The Instant setting will send all Post notifications in real-time
        • The Digest setting will send all Posts for the day in one single digest at the end of the day
  • If you have a student in Chehalis Schools but are not receiving ParentSquare messages, you can check:

    1. That you have a Skyward Family Access account. ParentSquare limits those receiving messages for their student to those who are a parent, guardian or emergency contact (with guardian’s permission). We do have mailing lists for those who are not in Skyward but who want to know what’s going on in the Chehalis School District. Email cstanton@chehalisschools.org to be added to our mailing list.
    2. That the contact information listed for you is correct. ParentSquare receives contact information directly from Skyward, so if your contact information is not correct in Skyward, please correct it with your school’s office. It takes 24 hours for a change in Skyward to show up in ParentSquare
    3. That your notification preferences in ParentSquare are set to how you want to receive messages. You may receive notifications via text, app notification or email and also instant (you receive messages as they are sent through the day) or digest (you receive one message with all posts from the day). Here is a helpful article and video about how to set and change your notification settings.

    Public Information Officer Carrina Stanton is also happy to help you with any ParentSquare issues you may be having. She can be reached at (360) 807-7200 ext. 8229 or cstanton@chehalisschools.org.

  • ParentSquare athletics groups allow coaches to communicate with players and theie families about schedules, transportation and other important information. CLICK HERE to join your W.F. West High School (grades 9-12) student athlete’s team on ParentSquareCLICK HERE to join your Chehalis Middle School (grades 6-8) student athlete’s team on ParentSquare

  • The contact information listed for you in ParentSquare is viewable only by you and by district administrators – not by other parents or students.

    ParentSquare uses the data received from the School for the sole purpose of delivering products and services to the School. They do not rent, trade, or sell or otherwise distribute your information to any third parties and will only disclose information when allowed by FERPA and required a) by applicable laws or government orders or b) to maintain and operate our service or c) when authorized by the School.