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Phone Interpretation Services

Language Link Phone Interpretation Services

Language Link is an essential tool that helps us communicate effectively with every parent, no matter which language they prefer. In most cases, it provides instant access to a live translator, making conversations quick and seamless. With support for nearly 300 languages, Language Link ensures that every family stays informed and connected.

FAQs

  • There are about 300 languages supported. CLICK HERE for a list of languages offered.

    • Interpreters for the following languages have the most availability: Arabic; Burmese; Cantonese; Farsi; Haitian Creole; Hindi; Hmong; Italian; Japanese; Polish; Portuguese; Punjabi; Russian; Somali; Spanish; Tagalog; and Vietnamese.
    • It is recommended that you give us at least 72 hours notice for all other languages. To preschedule, call the Language Link phone number, press 9 at the menu and tell the operator you need to preschedule and  the language you need.
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    If you need a third party call, press 9 (even for Spanish) to reach a Customer Service Representative (CSR) and let the operator know you need a third party call. We are happy to assist you with this at no additional charge. Our interpreters are not able to make the third party call directly.

  • You do need this information in order to reach the interpreter directly. If you are unsure of your account number, wait and the system will direct you to a live operator who will look up your account.

  • A third party call is when you need Language Link to call the LEP client and then bridge the call together with you and the interpreter.

  • Language Link understands that some telephone providers do not allow customers to access toll free lines. Because we want to ensure our customers have access to interpretation services, we assign backup local numbers for customers that may fall into this category. If you are unable to access the toll-free interpretation line assigned to your account, you may access interpretation services by dialing the backup number 360-314-0728. Please note, you may incur long distance charges from your telephone provider when accessing the backup local number.

Please contact our Client Relations Team if you have any further questions:

Email: ClientRelations@Language.Link
Toll Free: 1-855-579-2704